The North American Retail Dealers Association (NARDA has announced it will join forces with the Professional Service Association ("PSA") on September 1, 2017 in a combination to provide retailers and servicers with information, education and benefits. NARDA is nearing its 75th anniversary. Founded in 1943, the association of independent dealers of appliances, consumer electronics and home furnishings prospered after World War II under the name the National Association of Retail Dealers of America. NARDA members introduced television and new appliances such as the microwave oven to consumers and rode the wave of postwar prosperity until retailing began changing with the introduction of big-box retailers in the 1990s and Internet retailing in the 2000s.

PSA is an independent trade association dedicated to the highest standards of quality service. The purpose of PSA is to be the voice of the independent service provider and to assess and identify industry related problems and provide solutions. PSA is dedicated to providing educational training, certification, business management training, support and fairness to the independent service industry. PSA encourages professionalism and honesty and publicly identifies those technicians who provide a level of service professionalism that meets the criteria established by the service industry, with industry approved certification credentials.


Together PSA/NARDA will continue to represent the industry. Forms, CFC Certification, servicer certification, advocacy, training, and scholarship opportunities will remain strong benefits of the combined groups. PSA/NARDA will be led by Randy Carney, Executive Director of PSA. Current memberships in both organizations will continue with the enhanced benefits from the combination. Randy can be reached at or 888/777-8851.

"PSA is excited to have such an iconic brand in our industry as NARDA become part of our organization." said Carney. "We will continue our efforts in fulfillment of our mission to continually work toward the betterment of the appliance industry."